{
  "url": "https://windowlance.com/faq",
  "items": [
    {
      "question": "How often should I have my windows cleaned?",
      "answer": "Most homeowners schedule service every 3–4 months. Commercial clients typically choose bi-weekly or monthly plans depending on foot traffic and exposure to dust or pollen."
    },
    {
      "question": "Do you clean interior and exterior windows?",
      "answer": "Yes. We offer interior-only, exterior-only, or full-service packages. Interior window cleaning includes a complimentary screen and track cleaning."
    },
    {
      "question": "Do you clean window screens and tracks?",
      "answer": "Yes. Interior window cleaning includes a complimentary screen and track cleaning. For heavier pollen, grit, or buildup, a deep screen and track cleaning service is available."
    },
    {
      "question": "Are you insured?",
      "answer": "Absolutely. Windowlance is fully insured. We carry liability coverage for both residential and commercial properties."
    },
    {
      "question": "What is your pricing based on?",
      "answer": "Pricing depends on the number of windows, accessibility, frequency of service, and whether you need interior cleaning. We provide free, no-obligation quotes."
    },
    {
      "question": "Do I need to be home during the service?",
      "answer": "For exterior-only service, you do not need to be home as long as we have access to the property. Interior cleaning requires someone present to let us inside."
    },
    {
      "question": "What if it rains on my scheduled day?",
      "answer": "Light rain does not affect our results when using purified water systems. For heavy storms, we will reschedule at no charge and notify you as early as possible."
    },
    {
      "question": "Do you clean storm windows?",
      "answer": "No. We do not clean storm windows because removing and reinstalling them can increase the risk of glass breakage. Our focus is on providing safe, high-quality service for standard residential and small commercial windows."
    },
    {
      "question": "Do you offer one-time or recurring service?",
      "answer": "Both. One-time deep cleans are popular for move-ins, events, and spring cleaning. Recurring plans include a discount and priority scheduling."
    },
    {
      "question": "How do I get a quote?",
      "answer": "Call us, fill out the contact form, or request a quote online. Most residential quotes are provided within 24 hours, often the same day."
    }
  ]
}